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Tuesday, February 5, 2019

Procedure involved at the hospital for those insured by Cooperative Bank when seeking Out-Patient Services.

Procedure involved at the hospital for those insured by Cooperative Bank when seeking Out-Patient Services.
1) First present your membership smart card at the service provider’s (doctor, clinic or hospital) facility’s desk for identification.

2) The membership will be checked and confirmed using your smart-card and fingerprints.

3) After that, complete and sign the claim form which will be made available at the service provider’s facility. The attending physician or specialist must complete and sign the claim form. 

The claim form must be completed for each episode of treatment and for each person.

4) All bills will be sent by the service provider directly.

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